Idaptive release notes (20.1.258)

Improvements and behavior changes


This release includes security-related fixes.

Component versions

This release includes the following components:



Windows Cloud Agent


Mac Cloud Agent


Android client


iOS client


Browser Extensions




Browser support

This version of Idaptive Identity Services has been tested with the following browsers:



Internet Explorer

Version 11 on Windows 2008 server, Windows 2012 server, Windows 7, and Windows 8

Microsoft Edge

on Windows 10

Mozilla Firefox

latest version available at release

Google Chrome

latest version available at release

Apple Safari


For silent authentication to work correctly, some web browsers need additional configuration (see How to configure browsers for silent authentication) or a browser extension (see How to install the Idaptive Identity Service Browser Extension).

On devices, the Idaptive application and Idaptive for KNOX open the web applications in the native browser unless that application requires a browser extension to provide single sign-on. For these applications only, the Idaptive application and Idaptive for KNOX open the application in its built-in browser.

Browser Extension support

Computers must meet the following requirements to install the Browser Extension.

  • Microsoft .NET Framework 4.6.2 or later
  • Microsoft Installer 3.1 or later

In addition, browser support for the Browser Extension features is indicated in the following table.


(latest available at release)

(latest available at release)

Safari 11

IE 11


Form filling

Yes Yes Yes Yes

Not supported

App capture

Not supported Yes Not supported Not supported

Not supported

Land and Catch

Yes Yes Yes Yes

Not supported

App Launch

Yes Yes Yes No

Not supported

Device support

If you are using Idaptive Identity Services for mobile device management and authentication, it supports enrolling the following devices and computers using the cloud agents:

Operating System

Versions supported

Windows workstation



10.13, 10.14, 10.15


11.x, 12.x, 13.x

Devices using iOS 10 can still be enrolled and will be supported, but you cannot update the Idaptive Identity Services client beyond version 19.518.3.




4.4.2 or later

Samsung KNOX Enterprise SDK

3.x or later

This includes transparent integration with the Samsung Universal Mobile device Management Client (UMC) and the Samsung Enterprise Gateway.

Language support

Foreign language support is provided for the following components:

  • Idaptive Identity Services user portal help -- Japanese only
  • User portal text strings.
  • Admin Portal text strings

Not all of the languages listed below are available for the Admin Portal text strings.

Administrators can select the language in which the user portal texts and Idaptive Identity Services system messages are displayed. The default setting, (--), is equivalent to not setting a language. In this case, the user's browser language selection will be used. However, if users configure their own language selection, then that language takes precedence. For example, if you set the language to French in the Admin Portal and a user sets the language to Vietnamese in the user portal, then Vietnamese is used for that user. Users can specify their language selection in user portal > Account > Personal Profile > Language drop-down list.

In this release, translations are provided for the following languages:

  • Arabic
  • Brazilian Portuguese
  • Chinese—Simplified and Traditional
  • Dutch
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Serbian
  • Spanish
  • Swedish
  • Thai
  • Vietnamese

Additional languages are being added over time—see the Release Notes for the most recent additions.

Known Issues

Refer to the Idaptive support site for the latest list of known issues.